AIM offers three network support plans and one maintenance plan to meet your needs. Customized plans are also available.

DESCRIPTION		ROUTINE	PRIORITY	CRITICAL
l.    Evaluate and analyze Network		Yes	Yes	Yes
2.   Standardize File Servers		Yes	Yes	Yes
3.Standardize                Workstations		Yes	Yes	Yes
4.   Setup "Disaster Recover Plan"		Yes	Yes	Yes
5.   Clean and Test Tape Drives and Tapes		Yes	Yes	Yes
6.   Daily Backup and Recovery		No	Yes	Yes
7.   Backup copies of Software		No	Yes	Yes
8.  Primary Period of Response		24/7	24/7	24/7
9.  Failed File Server Operational Time		24 hours	12 hours	4 hours
10. User, Printer, and Operating System Administration		Yes	Yes	Yes
11. Upgrades and New Equipment Installation		No	No	No
12. Free Upgrade and Planning Information		Yes	Yes	Yes
13. Data disaster and recovery		Yes	Yes	Yes
14. Troubleshoot network issues		Yes	Yes	Yes
15. Setup, configure and network computers		Yes	Yes	Yes
16. Consult on hardware and software purchases		Yes	Yes	Yes
17. Status Report		Yes	Yes	Yes
18. Pricing		$75/hour	$100/hour	$125/hour

Please read, sign and fax our service agreement to 301-251-2309.  Please feel to call us at 301-251-2308 or 301-537-0600 if you have any questions.

If you prefer not to send your credit card number over our secure server above:
Place an order with us by printing our order form and faxing it to us at: 1-301-251-2309 or mail it to us at our address on the form.

Monthly Preventative Maintenance for Network - $1000 per month

–Includes 10 hour of on-site time each month during which we run a series of  Network utilities on the file server and the wiring plant.
–Includes a written report detailing findings of the utilities and recommendations for resolving any identified network problems.